Online transactions at Registrar-General’s Department records phenomenal growth

Online transactions at the Registrar-General’s Department (RGD) has seen tremendous growth with more than 11,000 transactions recorded from January to September this year.

This is an increase from mere 102 online transactions in 2015 and about 3000 in 2016.
The growth follows the RGD’s successful implementation of the online registration of companies, as well as the authorization of operations of businesses.

Data also indicate that over 60,000 businesses and companies registered with RGD in the period from January to September this year, compared to a 54,000 for the whole of 2016.

Revenue generated by September 2017 stood at 44 million Ghana Cedis, already matching that collected from January to December 2016. 

These functions are supported by a number of online services, including the e-Shop which allowed company searches, reservation of company names and the booking of marriage ceremonies amongst others. This has resulted in significant uptake by Ghanaian businesses using the paperless system.  

The Head of IT at the Registrar-Generals Department, Mrs Doris Ampadu-Ameyaw explained that businesses could conduct their end-to-end business registration on the RGD portal, resulting in the issuance of an e-certificate.

“Linked to the RGD portal is a fully functional e-payment platform which allows payments to be made in the course of online transactions. This is in line with Government’s commitment to deepen leveraging technology to improve the ease of doing business in Ghana and to enhance the business competitiveness of the country,” she said.

Mrs. Ampadu-Ameyaw said an interesting new feature introduced to the automation of the RGD processes was the deployment of the e-shop information platform, which facilitates the search or requests for data regarding companies registered in Ghana.

She said in line with the commitment to enhance and enrich customer experience the outfit was in the process of implementing a queue management system at the front office to improve the customer experience. 

This she said would give true meaning to the ease of doing business. 

The e-certificate and e-shop platforms are end to end registration portals developed and deployed by GCNet as part of the broad World Bank sponsored e-Gov project.

It leverages ICT opportunities to generate employment enhancement and growth under the e-Gov application for the Revenue Generating Agencies and the Registrar General’s Department. RGD systems are integrated with the Ghana Revenue Authority (GRA) with plans to advance to link up with Ghana Investment Promotion Centre in the exchange of data to facilitate the ease of doing business in Ghana. 

The data exchange is to encourage a paperless registration and tax regime aimed at significantly reducing administrative and operational overhead costs. It will greatly ease doing business, while maximising revenue mobilisation for accelerated development.

The e-Certificate is expected be launched on 19th October, 2017.

Source: GNA

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