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President Mahama urges telecom companies to serve satisfactorily

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MTN-LogoPresident John Dramani on Wednesday called on service providers in the telecommunication industry to institute measures that would churn out better services to their customers.

He said in the changing world communication order, it was only quality that could sustain industry, business and commerce in the competitive market.

President Mahama, who was inaugurating the new headquarters of the MTN tlecom company, urged the organisation to also establish centres that would promptly resolve challenges of customers.

The ultra-modern facility can accommodate 800 workers and their partners.

It also has a modern gym facility, media and training centres and staff babies centre to facilitate their stay while their mothers work.

President Mahama said government would continue to provide entrepreneurial skills that would benefit both public and private sectors and called on the management of MTN to take advantage of the opportunity.

He said in order to spur businesses on, government would establish nine regional innovation centres and an Information, Communication and Technology park in Tema.

The President urged the management of MTN to use their newly acquired 4G network to support other technology-based companies to maximise profits and create more jobs for Ghanaian youth.

He also commended the board and management of the telecom company for announcing to offload between 30 and 35 percent of their shares to the Ghanaian public.

Mr Ebenezer Asante, Chief Executive Officer of MTN, said his outfit currently had 128 Service Centres nationwide in line with growth of their services and expansion of their customer base, and gave the assurance that MTN would continue to play a significant role in Ghana’s development.

“Over the years, we have made some significant contributions. We consider our value chain of our operations, made up of our partners and the plethora of suppliers who work with us and all the people they employ.”

Source: GNA

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