Tigo makes more investment in network quality – says CEO
Ms Roshi Motman, Chief Executive Officer for Tigo, has said said the company was making several investments to build a reliable and resilient network because network quality is fundamental to customer satisfaction and loyalty.
Ms Motman was speaking at a sod-cutting ceremony for the construction of a 360- kilometre overhead fibre project to improve network quality between the Western and Ashanti regions.
The project is expected to put an end to network interruptions due to frequent fibre cuts from on-going road construction works and the activities of illegal miners in both regions.
A statement signed by Veronica Owusu-Ansah, Communications Specialists for Tigo, and issued to the Ghana News Agency in Accra, said Ms Motman was speaking at the ceremony in Bogoso in the Prestea-Huni Valley District of the Western Region.
Mr Obafemi Banigbe, Chief Operations Officer for Tigo, explained that the project, when completed in March, would improve Customer and User experience and increase Tigo’s coverage footprints in both the Ashanti and Western regions.
He mentioned some of the other investments Tigo was making to improve network quality across the country as the expansion of the microwave backbone between Accra and Takoradi and Kumasi and Accra.
Nana Kwesi Sompreh, Chief of Bogoso Kokoase, the statement said, thanked Tigo for making the needed investments to boost network quality in the town and its environs.
He said better communication had the potential of opening Bogoso up for more development activities, including small-scale enterprises and trading activities.