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The software making technology count for hospitality industry in Ghana – WINHMS

WinHMSThe world is literally wired. Technology drives everything. Communication, import and export, even daily life is hinged on technology. The Internet has changed the way people live, relate to each other and do business.

The hospitality industry has consistently latched onto technology to improve guest experience, give value for money and to be efficient in service provision.

The introduction into Ghana of software for the hospitality industry is enhancing how business is done in the industry. Introduced into the country some three years ago, by OurGhana.com, the software, Win Hotel Management System (WINHMS), developed more than12 years ago by Winsar Infosoft PVT of India, is a complete set of Hotel Management System.

Designed to synchronize and standardize all essential activities of medium and large sized hotels and properties, the software, also efficiently regulates large hotel chains, covers the needs of all key departments for better monitoring and control. It reduces time used in processing clients, cuts down losses and lowers the cost of doing business for hotels.

The number of clients using the software has grown in the few years of its introduction. The clients include Crismon Hotel, Tema, Central Hotel, Ridge, Birdrock Hotel, Anomabo. The others are Rain Forest Lodge, Cape Coast, Tropical Enclave Hotel, Accra, and Travellers Paradise Hotel, Accra.

Speaking to ghanabusinessnews.com on the phone, Chris Afedzi, the Managing Director of Crismon Hotel, said; “The software is a one-stop shop! It makes life easier for us. When a client checks in at the front desk, the details reflect in all our departments, including housekeeping and accounting. We don’t need to go around picking information in bits and pieces.”

The software, he added, enables the hotel to keep inventory, be able to monitor telephone ports as well as maintenance.

“The software enables us to have a complete report. It makes life easier for us,” he said, adding, “ I have started talking to my friends in the industry about it.”

For more information log on WINHMS Ghana.

By Emmanuel K. Dogbevi

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