ECG retrieves GH¢21m in four months – MD
He attributed the feat to a campaign launched in that month to check the integrity of the Company’s service connections this year, and said the amount could have been lost through illegal connections.
Mr Dwamena who was addressing staff meetings in Ho and Denu, commended the staff for supporting the campaign and cautioned employees against connivance to cheat the company.
“We have introduced a new customer complaint number to encourage our customers to report any form of staff misconduct they encounter. We have a special team that will investigate every complaint and no guilty staff will be shielded,” he stressed.
Mr Dwamena said the ECG was investing heavily in personnel and equipment to satisfy clients with reliable electricity services, and called for support from all.
Mr Joseph Forson, Volta Regional General Manager of ECG, said mechanisms were being instituted to retrieve debts owed the company by various Ministries, Departments and Agencies (MDAs) in the region.