Ghana Water Company to take defaulting MDAs to Court

ghana-water-company-ltdThe Ghana Water Company Limited (GWCL) in the Volta Region might go to court to compel Ministries, Departments and Agencies (MDAs) to pay a total of GH ₵11 million owed the Company.

Mr Theophilus Collins, the Regional Commercial Manager, told the Ghana News Agency that the defaulting MDAs could approach the GWCL to agree on the payment terms.

He commended the Regional Coordinating Council for its constructive approach to redeeming its indebtedness.

Total indebtedness to the Company in the Region stood at GH₵13 million as at July 2015, Mr Collins said.

He explained that government had hitherto borne the cost of water consumed by the MDAs but has divested itself of that responsibility and the MDAs would have to pay from their budgets.

Collins explained that private consumers of the utility were easier to deal with because the Company adopted punitive measures to compel them to pay.

Meanwhile the GWCL has opened its fifth pay point in the Ahoe Market in the Ho Municipality.

Mr Philip Dwamena-Boateng, Chief Manager of the Company in the Volta Region, said the pay points will be one stop shops for general enquiries, payments of water bills, receipt and actions on complaints and reports on pipe bursts and leakages.

“Customer service delivery has become a very important aspect of organizations which intend to survive and grow,” he observed.

Source: GNA

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