Surfline Communications restores services after fire outbreak

SurflineSurfline Communications Limited has partially restored its 4G LTE services to customers and is expected to offer full services next week.

Recently a fire outbreak burnt the company’s data centre, leading to a black out in network services.

The company says a team of engineers were investigating the extent of damage and making assessment as to how it could quickly turn the 4G LTE network back to full services.

“Our team, together with our technical service partners, has been working round the clock to restore full service to our customers,” Dr Anthony Akoto, Chief Executive Officer of Surfline communications told journalists on Wednesday.

He said: “we are happy to announce that, as at this morning, the majority of our systems are back on line and we are nearing full capacity.”

“Our customers will continue to access our 4G LTE network for free over the next few days and ask that they continue to provide us with feedback on their experience.

“We expect to be back to full business as usual next week, and this date will be communicated to our customers in due course.”

Dr Akoto said the company had taken opportunity of the situation to increase the capacity of its 4G LTE network in a bid to further improve the high service quality customers enjoyed since its commercial launch last year.

Following the outbreak on February 1, the Ghana National Fire Service, Ghana Ports and Habour Authority and other allied services responded swiftly, minimizing possible damage to the total edifice.

The Minister of Communications, Dr Omane Boamah and officials of the National Communication Authority also visited the scene to support the management of the company.

Source: GNA

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