DVLA staff told not to entertain middle-men
Mr Rudolph P.K Beckley, acting Chief Executive of the Driver and Vehicle Licensing Authority (DVLA), on Friday charged personnel of the Authority to refrain from entertaining middle-men, referred to in local parlance as “goro boys” at the Authority.
“Enough is enough for the “goro boys”. They have caused much damage to our image and you must not give them room to operate,” he stated.
Mr Beckley, who was interacting with staff of the Authority in Ho, said his familiarization tour to some parts of the country revealed that though the Authority had quality human resource, activities of “goro boys” had affected the orderly operations of the DVLA thereby denting its image.
He called on the staff to work hard to raise the Authority’s image to re-position it as one of the best in Africa.
“We must begin to receive and treat our clients well. We must render services with smiles so that our clients do not depend on “goro boys”. We must not allow them (goro boys) to destroy our image any further,” Mr Beckley said.
He said the Authority was instituting award schemes and training opportunities for its staff.
Mr Beckley warned staff and National Service personnel working for the Authority against pilfering and corruption and said: “measures are in place to check these things so you would have yourself to blame if you are caught.”
He said challenges confronting the various offices of the DVLA would be tackled to facilitate work.
Mr Daniel Osei-Bio, Volta Regional Licensing Officer, said the main challenge facing the DVLA regional office, was encroachment of its land, and appealed to the authorities to fence around the compound.
Mr Osei-Bio advised vehicle owners to register their vehicles in the Volta Region instead of doing so in other regions.