Passengers who patronize Metro Mass Transport (MMT) buses on the Wa-Tamale route have appealed to authorities of the organization to take disciplinary action against drivers plying the route for the lack of respect for clients.
Some of the passengers who spoke to the GNA at the main station in Tamale on Wednesday complained bitterly about what they termed “the bad attitude of the drivers towards passengers”, especially at the point of arrival.
According to them, each time they arrived in Tamale, some of the drivers allegedly refused to stop at various points for them to disembark and rather drove them straight to the main station with all sorts of excuses such as deflating tire and fuel/oil tank leakage.
They said the practice gave them extra cost as they had to charter taxis from the station to their various destinations when indeed they would not have spent anything again if they had alighted at their preferred stop points.
Musah Jafaru, one of the passengers who appeared very peeved about the alleged attitude of the drivers said he suspected that the Metro bus drivers had a deal with the taxi drivers at the main station, hence their refusal to allow passengers to get down at their preferred destinations.
He therefore appealed to the Authorities of the MMT to warn their drivers against such practice as it had the potential of driving away customers to other transport operators, in addition to the likelihood of degenerating into a confrontation between drivers and passengers one day.