The company says the centre will boost the quality of its voice and data services as well as support the rollout of innovative value added services in the country.
The $250 million facility, MTN says is the first of its kind in Ghana’s telecommunications industry and the third in the MTN Group after South Africa and Iran.
According to MTN, since its establishment, the facility has attracted the attention of a cross-section of the Ghanaian community including Mr. Paarock Van Percy, the Director General of the National Communications Authority (NCA).
It adds also that during the last Commonwealth Telecommunications Organisation (CTO) conference in Accra, Dr. Hamadoun Toure, the Secretary General of International Telecommunications Union (ITU), took an opportunity to visit the facility. And in expressing his impression about the facility he said, “I am pleasantly surprised by the huge investments made by the company.”
Commenting, Mr. Mazen Mroue, the Chief Information Officer of MTN says, “as an organization, it is important that our employees get to understand the progress we are making in building excellent infrastructure providing the capacity to offer best services to our customers” adding that “In order to maintain our leadership position in the country’s telecommunications sector, we have to design winning initiatives and strategies to stay ahead of competition.”
As the leading telecommunications company in Ghana, MTN has nearly nine million subscribers across the country.
By Emmanuel K. Dogbevi