We are not perfect – Jobs

Steve Job - Apple CEO

Apple boss Steve Jobs admitted the company is “not perfect” as he announced iPhone 4 customers would receive free rubber cases in an attempt to fix problems with the handsets.

An internet campaign was launched following complaints about the so-called “death grip” – a phenomenon which could see the phone’s signal drop when grasped in the left hand.

But at a press conference at Apple’s base in Cupertino, California, Mr Jobs promised iPhone 4 customers a free rubber case – which protects the phone’s in-built antenna and cures signal fade – or a full refund.

“We’re not perfect. We know that, you know that,” he said.

It follows a saga which has rumbled on since the new iPhone 4’s launch last month.

Two weeks ago Apple issued a statement blaming software and promised a patch.

But earlier this week an influential American consumer magazine said independent testing proved the phone’s hardware was at fault.

Mr Jobs said three million iPhone 4s were sold since its launch three weeks ago, with only 0.55% of customers reporting problems.

Apple also claimed rival handsets showed similar results when gripped across the antenna.

Source: Press Association

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