Vodafone Ghana improves broadband services
A statement issued in Accra on Monday said the new usage allowance for the basic tariff was now 10GB per month compared to the previous allowance of 5GB.
Vodafone broadband customers had been demanding an increase to limits and on the overall quality of service offered.
“Some of our valued customers have in recent times suffered outages in service. Vodafone regrets any reduction in service whether caused as a result of the large scale technology upgrade programme underway or caused by circumstances beyond our control such as the break in the SAT 3 submarine cable between Cote d’Ivoire and Portugal,” the statement said.
It pledged that the company would constantly improve quality and service “and by this significant improvement in our broadband service we are improving the terms of the offer to our loyal customers. Our aim is to provide high speed internet access to all of our customers.”
The statement said Vodafone had also introduced new highly competitive packages for its commercial broadband consumers.
It said the commercial internet access offer was aimed at providing good capacity for internet café operators wishing to provide their own consumer service, adding that a dedicated team had been set up in Vodafone to serve these customers.