uniBank launches e-Banking services
One of the country’s customer-centred banks, uniBank Ghana is enhancing its services to make banking much more convenient and enjoyable to its customers by launching its e-Banking products.
In a press release copied to ghanabusinessnews.com, the bank says, in line with its commitment to offer customers superior and 24/7 services, it has launched its state-of-the-art e-Banking services.
According to the release, its e-Banking service is the most safe, smart and easiest available in the country today. The service would enable uniBank customers to access and manage their banking and accounts at anytime of the day and at their convenience.
The Managing Director, Mr. Ammishaddai Owusu-Amoah said it is the bank’s desire to provide its customers with benefits that integrate uniBank into their lifestyles. “We are happy to announce the launch of the e-Banking service, which would complement our current delivery channels such as our Contact Centre and offer our customers convenience in our service delivery”.
The products are uni-Alert, uniWeb and uniMobile. uni-Alert is an SMS notification service to customers. This service enables customers to know whenever a debit or credit transaction hits their account instantly.
uni-Web, is a service that allows customers to access account balances, undertake funds transfer (if the beneficiary holds an account with the bank) and request for cheque book among others via the Internet. A third product in this category is uni-Mobile where some banking services are delivered to customers via their Mobile Phones or Personal Digital Assistant (PDAs’). One can enjoy services such as balance enquiry and mini statement enquiry among others, the release said.
Mr. Owusu-Amoah said, he was of the view that, the hectic schedule of the Ghanaian worker demands another approach to serving his banking needs. Further, customers need not spend time in the banking halls just to check their account balances for instance.
By introducing these services, uniBank intends to ease the burden of banking on its cherished customers.
uniBank is the only indigenous Bank to offer the full range of such e-Banking services, the release added.
The Bank which was adjudged the first runner up in product innovation in the CIG Banking Awards 2008 and was three times winner of best Bank in Customer Care among others recently launched a uniChild Account with a life assurance component.
By Emmanuel K. Dogbevi